Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has altered its size classifications for women's and children's garments failing to inform every member regarding the update.
Digital Channels Reaction
Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and adjust the sizing manually if necessary, which has left users frustrated.
Sizing System Updates
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods due to shopper criticism.
